News
Twilio
Mon Nov 20 2023
Twilio Interconnect Self-Service is Now Generally Available
In today's highly interconnected global landscape, maintaining robust connections is vital for the success and growth of businesses and orga...
Google-News-Initiative
Google
Tue Nov 07 2023
News Showcase is launching in Greece
Google News Showcase is rolling out in Greece.
Tue Oct 31 2023
The Twilio Content Template Builder is Now Generally Available
We are excited to announce the general availability of the Twilio Content Template Builder, formerly known as the Content API and Content Ed...
Wed Oct 25 2023
3 new ways to check images and sources online
Today, we’re announcing three new ways that you can get more context about the images and sources you’re finding online.
Thu Aug 24 2023
Igniting the future of customer engagement with AI
In the ever-evolving landscape of artificial intelligence (AI) technology, OpenAI has unlocked the potential of individuals, teams, start-up...
SIGNAL 2023: Twilio's Latest Announcements for Developers
Builders around the world recently tuned in to watch our second annual Developer Keynote at Twilio’s 2023 SIGNAL customer and developer conf...
Wed Aug 23 2023
Twilio Flex, now powered by AI and real-time data
Artificial intelligence (AI) is using vast amounts of data to transform how human beings and organizations engage with each other.
Enterprise
SIGNAL 2023: Twilio’s CustomerAI vision and product announcements
AI.
A first look at the Twilio CustomerAI Perception Engine
Consumers don’t just want great experiences; they demand them.
Twilio Segment extends real-time CDP to unlock AI and power dynamic customer engagement that adapts to every customer at scale
This post first appeared on the Twilio Segment blog.
Customer-Engagement-Platform
Twilio’s approach to trusted CustomerAI
At Twilio, we recognize that artificial intelligence (AI) has the potential to transform the way we work, live, and interact with the world ...
Prioritize your messages at scale with the Twilio Traffic Optimization Engine
You count on Twilio to get your messages delivered on time, every time.
Thu Aug 17 2023
Announcing General Availability of Twilio Generic Pay Connector
Today, we’re excited to announce that Twilio Generic Pay Connector is now Generally Available.
Tue Aug 08 2023
The Total Economic Impact of Twilio Messaging
In a 2023 Twilio-commissioned Total Economic ImpactTM️ (TEI) study of Twilio Messaging, Forrester Consulting found a composite organization ...
Tue Aug 01 2023
Introducing Lookup SMS Pumping Risk: Accurately Identify SMS Pumping Fraud and Stop it Before it Starts
New SMS fraud attacks like SMS traffic pumping are becoming more common.
Thu Jul 27 2023
Install Flex Plugins with the New Twilio Plugin Library (Public Beta)
Twilio Flex, a digital engagement center for sales and customer support teams, is known for its powerful configurability built on the founda...
Twilio Flex Partners with Citrix to Improve Audio Quality for Remote or Hybrid Agents
The way we work has been modified to embrace remote-first employees.
Tue Jul 11 2023
Twilio Launches Messaging Compliance API for Toll-Free Verification
Over the past few years we have seen a transition towards a fully verified messaging ecosystem in the US that minimizes bad actors and provi...
Twilio Content API and Content Editor are Now in Public Beta
We are excited to announce that Twilio’s Content API and Content Editor are now in public beta, and accessible in the Twilio Console.
Thu Jun 29 2023
Our approach to news regulation
When efforts to support journalism conflict with the core principles of the open web and undermine our products, we have to adjust how we op...
New features coming to Fact Check Explorer
Google is expanding tools for academics, fact checkers, journalists and people interested in checking things for themselves.
Thu Jun 08 2023
Tanla to Buy Twilio's ValueFirst Business
Today, Twilio is announcing that it has entered into a definitive agreement for Tanla to purchase Twilio’s ValueFirst business.