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Atlassian

Playbook for Leveraging AI to Accelerate Productivity

Harness artificial intelligence (AI) to elevate your organization's productivity The post Playbook for Leveraging AI to Accelerate Productiv...

Atlassian

Cisco Networking transforms with Atlassian Cloud

How Cisco broke down tasks for 15k users, migrated multiple organizations simultaneously, and implemented effective governance and data mode...

Atlassian

How FinTech innovator Riverty future-proofs using Atlassian’s suite of Cloud solutions

By migrating to Atlassian Cloud, Riverty boosts productivity and innovation across technical and non-technical teams with cutting-edge Cloud...

Atlassian

6 ways to use AI for tedious tasks

Low stakes ways to use AI The post 6 ways to use AI for tedious tasks appeared first on Work Life by Atlassian.

Atlassian

Quickly define terms with AI definitions

Best ways to use AI definitions The post Quickly define terms with AI definitions appeared first on Work Life by Atlassian.

Atlassian

Boost sales efficiency with 33 AI prompts for sales teams

Being efficient and productive is critical for sales success.

GitHub

GitHub Availability Report: June 2024

In June, we experienced two incidents that resulted in degraded performance across GitHub services.

Atlassian

40 AI prompts to boost your marketing team’s creativity and efficiency 

Learn to use AI Prompts as a marketer The post 40 AI prompts to boost your marketing team’s creativity and efficiency  appeared first on Wor...

Atlassian

Best practices for generating AI prompts 

Learn how to create the best AI prompts The post Best practices for generating AI prompts  appeared first on Work Life by Atlassian.

Atlassian

Harness the Power of AI Editing Across Atlassian Products

Good communication gets tasks done more efficiently.

Atlassian

20 content prompts that will turbocharge your Confluence pages

AI can be a powerful tool if you know how to use it.

GitHub

GitHub Actions, Arm64, and the future of automotive software development

Learn how GitHub's Enterprise Cloud, GitHub Actions, and Arm's latest Automotive Enhanced processors, work together to usher in a new era of...

GitHub

GitHub Availability Report: March 2024

In March, we experienced two incidents that resulted in degraded performance across GitHub services.

GitHub

GitHub Availability Report: February 2024

In February, we experienced two incidents that resulted in degraded performance across GitHub services.

GitHub

GitHub Enterprise Server 3.12 is now generally available

With this version, customers can choose how to best scale their security strategy, gain more control over deployments, and so much more.

GitHub

GitHub Copilot Learning Pathway: Accelerate your business with AI

Learn what GitHub Copilot can help your business achieve in this expert-guided GitHub Learning Pathway, featuring insights from tech leaders...

GitHub

Customizing and fine-tuning LLMs: What you need to know

Learn how your organization can customize its LLM-based solution through retrieval augmented generation and fine-tuning.

GitHub

GitHub Availability Report: January 2024

In January, we experienced three incidents that resulted in degraded performance across GitHub services.

GitHub

Do you know if all your repositories have up-to-date dependencies?

Consider deploying the GitHub Action: Evergreen so that you know each of your repositories are leveraging active dependency management with ...

GitHub

Yes, good DevEx increases productivity. Here is the data.

Explore how DevEx boosts productivity and innovation according to new research.

GitHub

GitHub Availability Report: December 2023

In December, we experienced three incidents that resulted in degraded performance across GitHub services.

GitHub

From migration tools to updates to Enterprise Managed Users, what’s new in GitHub Enterprise

Read a round-up of the exciting, new innovation coming from GitHub Enterprise.

GitHub

GitHub Availability Report: November 2023

In November, we experienced one incident that resulted in degraded performance across GitHub services.

GitHub

GitHub Enterprise Server 3.11 is now generally available

Customers using GitHub Enterprise Server can gain more insight and understanding into the security of their code.

Twilio

CustomerAI: Treat every customer like the only one

Today’s consumers are quick to act when they find what they want.

Twilio

From FAQs to chatbots: A complete guide to customer self-service

Quality self-service is a vital part of a comprehensive customer service strategy.

Twilio

How to protect data privacy when using AI

Every day, companies are taking the plunge and diving into the world of AI.

GitHub

Celebrating the GitHub Awards 2023 recipients 🎉

The GitHub Awards recognizes and celebrates the outstanding contributions and achievements in the developer community, honoring individuals,...

Twilio

Rekindle the spark by delivering true personalization for customers with AI

As technology aimed at supporting customer engagement has evolved, each new development has promised greater intimacy and warmth—like a corn...

Twilio

Guide to customer onboarding [examples and best practices]

Like any relationship, the early stages of your customer relationships are crucial.

Twilio

The ROI of AI: How to estimate and measure the ROI of AI investments

Welcome to the wonderful world of AI.

Twilio

How to use AI

Interested in AI? You’re not the only one.

GitHub

The clock is ticking: Atlassian’s support for Bitbucket Server ends on February 15, 2024

Atlassian is ending support for its Server products—including Bitbucket Server—in February 2024.

GitHub

Enforcing code reliability by requiring workflows with GitHub Repository Rules

GitHub Enterprise Cloud customers can now ensure controlled workflows run and pass before code is merged into any of its repositories.

Twilio

Intelligent virtual assistant (IVA): Definition, benefits, and use cases

Intelligent virtual assistants (IVA) are incredibly sophisticated applications with the potential to revolutionize the way modern businesses...

Twilio

How to lower customer acquisition costs

How successfully are your marketing efforts reaching customers? One of the best ways to gauge this is through your customer acquisition cost...

Twilio

7 ways to ‘ai-mplify’ your marketing strategy using artificial intelligence

Today, you’d be hard-pressed to find a single news outlet or check your inbox without seeing an article about AI and how it’s changing the w...

Twilio

Sales funnel 101: A complete guide

Understanding how your customers move through the sales funnel is integral for improving your customer acquisition and retention efforts.

Twilio

How to use AI in customer service

AI innovations have the potential to revolutionize how businesses operate.

Twilio

10 customer retention strategies to turn your call center into a customer retention center

Increasingly, we’ve seen a massive shift in the consumer/business power dynamic.

GitHub

Switching from Bitbucket Server and Bamboo to GitHub just got easier

Starting today, GitHub Enterprise Importer supports repository migrations from Bitbucket Server and Bitbucket Data Center, and GitHub Action...

Twilio

Blueprint for an Enterprise Communications Layer Leveraging Twilio APIs for Messaging (SMS and WhatsApp)

As a Twilio Solutions Architect, I have worked with many enterprises to help them develop strategies for leveraging Twilio’s industry-leadin...

GitHub

GitHub Enterprise Server 3.10 is now generally available

Customers using GHES can now ensure secure development is a top priority with enhanced security and compliance controls for their repositori...

Twilio

AI-powered fraud prevention: Enhancing security and customer experiences

Companies can harness the power of artificial intelligence (AI) to counter fraudulent activities, enhancing both customer experiences and fi...

Twilio

SIGNAL 2023: Twilio’s CustomerAI vision and product announcements

AI.

Twilio

Twilio Segment extends real-time CDP to unlock AI and power dynamic customer engagement that adapts to every customer at scale

This post first appeared on the Twilio Segment blog.

Twilio

Twilio’s approach to trusted CustomerAI

At Twilio, we recognize that artificial intelligence (AI) has the potential to transform the way we work, live, and interact with the world ...

GitHub

GitHub Availability Report: July 2023

In July, we experienced one incident that resulted in degraded performance across GitHub services.

Twilio

12 contact center technologies and trends to support your agents and customers

Contact centers have a lot of moving parts, like conversations across channels, customer databases, and metrics to track.

GitHub

A checklist and guide to get your repository collaboration-ready

In the world of software development, collaboration can make the difference between a brittle last-minute release and a reliable, maintainab...

GitHub

Best practices for organizations and teams using GitHub Enterprise Cloud

Learn how you can structure your enterprise to get the most value out of GitHub and provide the best experience for your developers! The pos...

GitHub

How to responsibly adopt GitHub Copilot with the GitHub Copilot Trust Center

We’re launching the GitHub Copilot Trust Center to provide transparency about how GitHub Copilot works and help organizations innovate respo...

GitHub

Moving from a product to a service mindset

Thanks to DevOps, cloud computing and other industry trends, many organizations are shifting from a product mindset to a service mindset.

GitHub

GitHub Availability Report: June 2023

In June, we experienced two incidents that resulted in degraded performance across GitHub services.

GitHub

GitHub merge queue is generally available

Supercharge pull request merges on your busiest branches by enabling your team to queue.

GitHub

Demonstrating end-to-end traceability with pull requests

Reduce developer and auditor friction involved in demonstrating compliance and maintaining end-to-end traceability by focusing your efforts ...

GitHub

GitHub achieves ISO/IEC 27701:2019, 27018:2019, and CSA STAR certifications

GitHub’s Information Security and Privacy Management System (ISPMS) has been certified against ISO/IEC 27701:2019 (PII Processor) and 27018:...

GitHub

Leading your platform migration with developer experience

Developer experience (DevEx) is a key theme when it comes to transforming businesses with GitHub.

Twilio

Top 9 IVR Issues and How Call Centers Can Avoid Them

An efficient and well-maintained interactive voice response system can be one of the most vital tools for a call center.

GitHub

GitHub Enterprise Server 3.9 is now generally available

GitHub Enterprise Server 3.

Twilio

Safeguarding the Future of Online Transactions for Product Managers

In today's digital landscape, fraud poses a pervasive threat to businesses and consumers engaged in online transactions.

Twilio

7 Ways to Transform Customer Service in the SaaS Industry

The software as a service (SaaS) industry is the epitome of innovation.

GitHub

The economic impact of the AI-powered developer lifecycle and lessons from GitHub Copilot

Today at Collision Conference we unveiled breaking new research on the economic and productivity impact of generative AI–powered developer t...

GitHub

GitHub Availability Report: May 2023

In May, we experienced four incidents that resulted in degraded performance across GitHub services.

GitHub

Cloud migration made easy: introducing GitHub Enterprise Importer

With GitHub Enterprise Importer, you can seamlessly move to GitHub Enterprise Cloud, bringing your code and collaboration history with you s...

Twilio

Twilio Messaging's Mysterious Powers and Benefits Revealed

In the shadows of the technological landscape, a tool lurks, known as Twilio Messaging.

GitHub

The 2023 Open Source Program Office (OSPO) Survey is live!

Help quantify the state of enterprise open source by taking the 2023 OSPO survey.

GitHub

How to automate a Microsoft Power Platform deployment using GitHub Actions

Low-code enables developers and non-developers to build custom applications and solutions with less effort.

GitHub

GitHub Availability Report: January 2023

In January, we experienced two incidents, one that resulted in degraded performance for Packages and Pages and another that impacted Git use...

Twilio

The top 5 apps and software to integrate with your contact center

One of the most important functions of a contact center is to create a seamless experience for the customer.

Twilio

The top 5 reasons to use VoIP for a call center

For decades, landline phones reigned as the main communication method in homes and businesses alike.

Twilio

Cloud Call Center: Definition and Advantages

The term call center may evoke an image of an office full of operators with headsets answering customer calls.

Twilio

What’s the cost of outsourcing a call center?

A call center is a crucial component for businesses that engage directly with customers.

Twilio

ACD vs IVR: What's the difference between contact center ACD and IVR?

If you've ever called a customer service number, there's a good chance the call center used an automatic call distributor (ACD) or an intera...