Digital-Insights
Twilio
Sat Nov 30 2024
The AI Revolution in Retail Customer Service
Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
Atlassian-Engineering
Atlassian
Mon Oct 28 2024
From firefighting to future-proofing: Atlassian’s journey with a multi-account strategy
Scaling is a nice problem to have.
AI
How to implement AI in customer service
Artificial intelligence software can enhance customer support operations, improve response times, and provide better experiences.
Boost productivity with an AI writer
Content creators and marketers often race against the clock to deliver high-quality material.
Pixel
Google
Buy a refurbished Pixel phone for a fraction of the price
Refurbished Pixel phones are now available at the Google Store in the U.
engineering
Airbnb
Automation Platform v2: Improving Conversational AI at Airbnb
Search
AI Overviews in Search are coming to more places around the world
AI Overviews in Search are expanding to 100+ countries and multiple languages, bringing monthly users to over 1 billion.
Grow-with-Google
Learn how to write AI prompts in 5 easy steps with this new course from Google
Google’s new course teaches you how to design effective prompts in 5 easy steps, making AI work for you — no experience necessary.
Learn
Babbel
How Many People Speak Indonesian, And Where Is It Spoken?
Indonesian is one of the most spoken languages in the world, but it's not used much outside of Southeast Asia.
Google-in-Africa
Africa’s digital decade: AI upskilling and expanding speech technology
As Sub-Saharan Africa looks to its 'digital decade', President of Google EMEA Matt Brittin discusses the big opportunities and some new anno...
Developers
Self-Service KYC Example TFN and Shaken/STIR Submission
Build a Next.
Build a Movie Recommendation App with Python, OpenAI, and Twilio SendGrid
A Minimalist Integration of Twilio and OpenAI Realtime
Use Twilio Media Streams to connect to OpenAIs Realtime API speech to speech with a clonable Typescript app.
Culture
Meta
Fri Oct 25 2024
Diff Authoring Time: Measuring developer productivity at Meta
At Meta, we’re always looking for ways to enhance the productivity of our engineers and developers.
UK
Google AI Works goes back to school