Twilio
Mon Jan 08 2024
Twilio Leadership Update
In 2008, Evan, John, and I started Twilio with little more than a to-do list scrawled on the back of a pizza box and an idea that we could d...
Thu Jan 04 2024
Introducing Engagement Suite from Twilio Messaging
With the introduction of Engagement Suite, Twilio Messaging is enabling a simpler developer experience, improved marketing performance, and ...
Thu Dec 14 2023
CDP vs. CRM: What’s the difference and which do I need?
Customer data platforms (CDPs) and customer relationship management (CRM) solutions are powerful tools for businesses looking to understand ...
Unified identity: a single login for Twilio, SendGrid, & Segment
Using multiple communication channels is paramount to meeting customers at the right time and at the right place.
Fri Dec 01 2023
How to Efficiently Manage Twilio Infrastructure with Terraform
Infrastructure as Code (IaC) has revolutionised the way organisations manage and provision their IT resources, making setups more reproducib...
Wed Nov 22 2023
SIGNAL London and SIGNAL Singapore 2023: News for Developers
Following on from SIGNAL 2023 (which had plenty of announcements for developers), we hosted SIGNAL London in October, and SIGNAL Singapore i...
Mon Nov 20 2023
Prioritizing personalization by unlocking customer data
Think about the last time you contacted an organization for help.
How to Return Custom Types in HTTP Responses using Spring Web
Spring Boot is the most popular framework for Java applications, and with the Web module enabled is a great way to quickly start building a ...
Fri Nov 17 2023
What Apple’s support for RCS means for business messaging
In a surprise announcement, Apple shared that it plans to offer support for the Rich Communication Services (RCS) Universal Protocol in 2024...
Tue Nov 14 2023
Magic Link Authentication with SendGrid and Auth.js
With traditional password-based logins, users often need to go through a "password reset" process when they forget their credentials.
Mon Oct 30 2023
Developer Guide to Toll-Free Verification
In light of the recent announcement that as of November 8, 2023, verification will be required for all Restricted (formerly called “Unverifi...
Thu Oct 26 2023
Communicate with Customers Before they Make a Purchase
Billions of customers start their purchasing journeys by doing online research using Google Search or seeing an ad on their Facebook timelin...
Wed Oct 25 2023
How to add a GIF to your marketing text messages
13 milliseconds.
Mon Oct 23 2023
What is contact center experience and how do you improve it?
For many businesses, the contact center is one of the most vital ways to influence customer experience—it’s available around the clock and i...
Fri Oct 13 2023
How to turn every customer interaction into a unique customer experience
Today’s businesses collect immense quantities of customer data.
Thu Oct 12 2023
Streamline your onboarding with Lookup Identity Match: secure real-time identity verification
In today's digital landscape, the mobile phone number stands out as a widely recognized means of confirming one's identity.
Mon Oct 09 2023
New industry-wide requirements for toll-free messaging
As a result of industry-wide changes, on November 8, 2023, all restricted (formerly called “unverified”) toll-free numbers will require regi...
Mon Sep 25 2023
Choose your path to differentiated customer experiences with Terazo
Migrating from an on-premise contact center solution to a cloud based one such as Twilio Flex comes with significant upsides but a fair numb...
Thu Sep 21 2023
Create AI-generated art via SMS with Replicate in Python
It's fun to get creative! Read on to learn how to create AI-generated images via SMS using Replicate and Twilio Programmable Messaging.
Introducing Twilio’s brand-new customer Help Center
Twilio's new Help Center site begins rolling out to a small number of Twilio customers on Thursday, September 21, 2023.
Fri Sep 15 2023
Introducing Lookup Reassigned Number
Introducing Lookup Reassigned Number In today's business landscape, sustainable growth is a top priority for every company.
Tue Sep 12 2023
Build an AI SMS Chatbot with Replicate, LLaMA 2, and LangChain
Recently, Meta and Microsoft introduced the second generation of the LLaMA LLM (Large Language Model) to help developers and organizations t...
How Twilio Messaging Drives Success Across Industries
Successful organizations are building flexible, responsive, communication strategies with elevated engagement levels.
Mon Sep 04 2023
Build a Phone Tree Menu With the Tall Stack and Twilio's Programmable Voice API
Phone trees are a common feature in customer service and can help streamline call routing and improve the overall customer experience.
Mon Aug 21 2023
Build an AI SMS Chatbot with LangChain, LLaMA 2, and Baseten
Last month, Meta and Microsoft introduced the second generation of the LLaMA LLM (Large Language Model) to enable developers and organizatio...
Answer Questions about Twilio Voice Recording Transcriptions with LangChain.js
With Natural Language Processing (NLP), you can chat with your own documents, such as a text file, a PDF, or a website–I previously wrote ab...
Fri Aug 11 2023
How to Store Images in SQLite with PHP
Recently, my colleague Diane Phan showed how to store multimedia files in SQLite using Python.
Thu Aug 10 2023
Twilio Verify Fraud Guard: A Powerful Defense Against SMS Pumping Fraud
The threat of fraud is greater than ever in the digital era.
Thu Aug 03 2023
Top 7 reasons to attend SIGNAL 2023
SIGNAL, Twilio’s biggest event of the year for customers and developers, is coming soon! You won’t want to miss a single keynote, breakout s...
Wed Jul 12 2023
Get Started with Content API
As mentioned in a previous blog post, we’re excited to announce that the Twilio Content API and Content Editor are now in Public Beta! The T...
Mon Jul 10 2023
5 Ways to Improve Your Contact Center Security
When it comes to the security of their personal information, customers today have higher expectations than ever, and rightfully so.
Sending Scheduled SMS using Twilio and Digital Ocean Functions
This tutorial will teach you how to run a scheduled task using DigitalOcean Functions.
Thu Jun 15 2023
Build a Question-Answering over Docs SMS Bot with LangChain in Python
With Natural Language Processing (NLP), you can chat with your own documents, such as a text file, a PDF, or a website.
Mon Jun 12 2023
How to Use ChatGPT’s AI for Business SMS
Since ChatGPT burst onto the tech scene in late 2022, the text writing AI software has been a game-changing business tool for marketers, con...
Thu Jun 08 2023
Twilio Startup Labs Founder Spotlight: Ethan Sherbondy & Arjun Arora, Betafi
Company Name: Betafi Founder Name(s): Ethan Sherbondy, Arjun Arora LinkedIn: Betafi Company Page Industry: UX Research, Software as a Servic...
